CONTACT US
1, Atunwa Street, off Unity Street, Ikeja, Lagos, Nigeria
+234 803 759 1870
+234 916 701 9000
holoceneinnovations@gmail.com
FREQUENTLY ASKED QUESTIONS
Please read our FAQs before sending us a message.
Deliveries to destinations within Lagos cost N5,000 while deliveries to destinations outside Lagos 10,000.
Customers have the option to do local pickup by themselves, in which case, they bear the associated costs by themselves.
You may make payments through direct bank transfers/deposits or through either of the two payment gateways provided (i.e. Rave or Paystack), using your credit/debit card.
Delivery takes between 1 – 3 days; depending on location and confirmation of payments.
Absolutely. Our Online and Offline operations and processes and in total compliance with the local and international best practices; this includes the GDPR data protection standards and you can rest assured your private data are well protected.
The Order fulfilment process is initiated by our customer service agents by reviewing your order, confirm total payments made are the exact values based on items selected in the customer’s cart(s), process the order for supply/delivery, and issuance of any relevant supporting documents to validate the completion of the order.
Yes! An invoice and a delivery note will be provided along with the delivered items.